Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Appointments
We are accepting new patients. Please call our office at (425) 455-0936 or schedule an appointment online.
Cancellation and No-Show Policy
If you are unable to keep your appointment, please inform us as soon as possible so that we may use that time to see another patient in need of care. If you cancel less than 24 hours in advance or do not show up to your appointment, there will be a $50.00 fee.
New Patients
We are currently accepting new patients. Please arrive 10 minutes prior to your appointment time to complete the registration process. You may also download and fill out the new patient forms prior to your visit. Please bring the following to your appointment:
• New Patient Forms
• Driver’s license or state ID
• Insurance cards
• List of allergies and current medications
• Any relevant previous medical records including x-rays
Billing and Payments
We require payment for all copay and services at the time they are rendered. We accept cash, checks, debit, Visa, MasterCard, and American Express. If we are an in-network provider, we will bill your insurance company. However, payment is the patient’s responsibility.
You may make a payment by calling our billing service at (866) 514-0380 between 8:00 – 3:00 Monday through Friday or pay online.
Insurance Plans
We accept most major insurance plans including:
• Aetna
• Ambetter
• BlueCross BlueShield
• Community Health Plan Washington
• Cigna
• Centene
• First Choice Health
• Humana
• Kaiser Permanente of Washington
• LifeWise
• Medicare
• Molina
• MultiPlan
• Premera
• Regence
• Tricare
• UnitedHealthcare
• Wellpoint
Still have a question?
If you have any other queries, feel free to reach out to us. Our team is here to help!